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How to Update Firmware on Line 6 Helix Devices: A Simplified Guide

Writer's picture: Noise HarmonyNoise Harmony

Updated: Feb 12

Keeping your Line 6 Helix device updated ensures optimal performance and access to the latest features. This guide will walk you through the update process while ensuring your presets and settings are protected.


Line 6 Helix Family

Step 1: Prepare for the Firmware Update


What You’ll Need:


  • HX Edit Software: For managing and backing up your Helix content.


  • USB Cable: To connect your Helix to your computer.


  • Line 6 Downloads Page Access: For the latest software updates.


Step 2: Download and Install HX Edit


Select HX Edit and choose your operating system.


Line 6 Downloads page

Install the software:


  • On Windows: Run the .exe file.


  • On macOS: Open the .dmg file, then the .pkg installer.


Connect Your Device


  • Use a USB cable to connect your Helix to your computer and power it on.


  • Open HX Edit. If the device isn’t recognized, try a different USB port or cable.


Create a Backup (Optional)


Backup Handling: Backups are typically automated during updates via HX Updater, but it’s a good habit to create manual backups.


  • In HX Edit, navigate to File > Create Backup… and save the backup file to a secure location.


 

Check out our custom-made presets for Line 6 Helix!



NH_Eclipse
NH_MidnightSky

 


Step 3: Update the Firmware


  • Make sure HX Edit is installed and up to date. Update it if necessary.


  • Open Line 6 Updater (The Line 6 Updater app comes with HX Edit. If installed, you already have it.) and log in with your Line 6 account credentials.


  • Select your Helix device and choose the latest firmware version.


  • Follow the on-screen instructions to complete the process.


  • After the update, your Helix will restart and rebuild presets (this may take a few minutes).



Pro Tip: Check Your settings


Check critical settings and make sure everything work correctly, sometimes updating firmware may reset specific settings, such as:


  • MIDI configurations


  • Layout preferences (Snapshot vs. Preset Mode)


  • Up/Down switch behaviors


To ensure you’re always following the latest instructions, visit the official Line 6 support page, where you’ll find a step-by-step guide tailored to the most recent firmware version



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